Commissioning Custom Art
I am open to discussing custom commissions. A down payment is required, with the remaining balance due upon completion. Commissions typically take 4-6 weeks and include shipping and handling fees. Currently, I ship within the U.S., Canada, and some international countries. Please contact me for more information. Nancy Plank nplank@me.com

Shipping Details
I use standard shipping guidelines through FedEx, UPS, and USPS, with a signature required at pickup. Tracking information will be provided via text or email. Please contact me for international shipping details., fees will be calculated based on location.

Art on Paper
Packaged carefully in a paper or plastic sleeve. Smaller pieces are mailed in a flat mailer, while larger pieces are sent in a thick tube. Most packages arrive within 5-6 days in the U.S.

Shipping Information
Allow up to 3 working days for processing and an additional 7 days for shipping. You will receive tracking information via email. Damaged art will be refunded if reported within 48 hours of receipt. Please handle your art with care when framing, stretching, or hanging. Lost art in transit will be refunded if not delivered within 30 days of the estimated arrival. Missing art marked "delivered" will not be refunded.

International Shipping
I ship to some international countries. Fees will be calculated and added to the artwork price. Please contact me to check if your country is within reach.

Local Pickup
If you are local and want to pick up your art, send me a message and we will arrange a day and time to meet.

Local Delivery
For orders in San Diego, San Diego County or Orange County, I offer local delivery. Mention Local Delivery at checkout or send me a message, and we will arrange a day and time to meet.

Ownership Rights
I retain all rights to the artwork I create, including sold and custom pieces. Buyers may not reproduce the artwork without written permission. If the artwork is reproduced or mentioned in a magazine or other media, I only ask for credit.

Artwork Returns
You can request a refund within 7 days of delivery. The item must be returned in good, sellable condition. Buyers are responsible for return shipping fees. Please read descriptions carefully and check colors on different screens. I can provide a video in natural daylight upon request to help with your purchasing decision. Contact me within 7 days of delivery to address any concerns.

Refunds
If you haven't received your refund yet, check your bank account, credit card company, or payment service. Processing times may vary. If you still have not received your refund, please contact me.
Nancy Plank
nplank@me.com